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NetSupport DNA Helpdesk Offers Small to Mid-sized Businesses Easy to Use Web-based Help Desk Management Software with Asset Management Suite Integration
Outsourced transaction monitoring solution tracks actual transactions of all users and all systems including detailed activity reports of Vista performance
COPENHAGEN, Denmark, Aug. 23 -- PremiTech, maker of the award-winning Performance Guard(R) platform which delivers systems management from the end user perspective, today announced the immediate availability of Performance Guard version 5.1. The new offering includes granular web and client/server application transaction monitoring as well as new support for Microsoft Windows Vista(TM) and Windows XP 64-bit editions under its software- as-a-service (SaaS) model.
Providing Clients With a Better Managed Business Today and a More Successful Business Tomorrow
LONDON, June 5 -- Iscentia today announce the launch of the 'Iscentia Managed Service' for sites with Macintosh workgroups with limited Mac expertise. The Iscentia Managed Service is designed to make available the 'state of the art' system management and backoffice technology used at large progressive Macintosh sites with minimal client involvement for as little as GBP1000 per month.
AdventNet, Inc., the leading provider of affordable network and systems management software for enterprises, equipment vendors and service providers, today announced the release of ManageEngine ADManager Plus 4.1 - Active Directory Management and Reporting software for small to medium-sized enterprises.
Chicago-based investment consulting firm EnnisKnupp + Associates was experiencing hardware and software support issues with slow response times and inconsistent service. Consequently, Principal and Chief Operating Officer Greg Pritz decided to explore alternatives for infrastructure support as well as helpdesk, desktop, and network services. After considering proposals from several firms, EnnisKnupp selected ABS Associates (http://www.abs-inc.com/) as its comprehensive IT solution partner. The two companies worked through challenges with the migration to streamline EnnisKnupp's complete IT services, and ABS subsequently has made value-added recommendations that will optimize EnnisKnupp's IT operations in the future.
PLEASANTON, Calif., March 21 /- AdventNet Inc., the leading provider of affordable Enterprise IT management, today announced the release of ServiceDesk Plus 6, an easy to use, complete web-based help desk software that integrates ticketing, asset tracking, purchasing, contract management and knowledge base in one affordable package. The current release features automated password reset tool using Robo technician. The Robo Technician automatically connects to the Active Directory, resets the user password. Apart from resetting the password the Robo Technician does what a real technician will do, it logs and manages password reset requests. Robo Technician is designed to be a helpdesk technician's sidekick handling all password-reset requests.
Proofpoint Brings Intelligent, High-performance Search Functionality to the Enterprise Messaging Security Market
CUPERTINO, Calif., March 12 -- Proofpoint, Inc., the leader in large-enterprise messaging security solutions, today introduced Proofpoint Smart Search(TM), its new solution for advanced message tracing, forensics and email log analysis. Proofpoint Smart Search enhances the built-in logging and reporting capabilities of Proofpoint's messaging security solutions with enterprise-class log search and message tracing features. Message logs can be searched and analyzed from one convenient, easy-to-use graphical interface -- even across globally distributed Proofpoint deployments.
PLEASANTON, Calif., Feb. 27 // -- AdventNet Inc., the leading provider of affordable network management software, today announced the upgraded release of OpManager MSP Edition. OpManager has consistently proven to be a preferred choice for MSPs, providing a variety of managed network services such as server monitoring, firewall monitoring, exchange monitoring, router monitoring, wireless monitoring, and custom device monitoring at attractively low price points. Its probe-server architecture uses a secure HTTPs connection and works without requiring any firewall configurations at the clients' end.
Alexandria, VA - June 13, 2007-Bitrix, Inc. a provider of Content Management Systems and portal solutions for managing Web projects and multifunctional information systems on the Internet announced the release of Bitrix Site Manager Version 6.0. Bitrix Site Manager Version 6.0, a best-in-class Content Management System, features Components 2.0; a new and unique tool for fast development and the deployment of sophisticated web environments.
Novell identity and desktop management solution pays for itself, reducing helpdesk calls by 90 percent and IT travel by 75 percent
WALTHAM, Mass. -- Dec. 13, 2006 -- Palm Beach County, one of the five largest counties in the U.S., has tapped Novell for identity and desktop management across its network, leading to significantly reduced IT administration costs and improved security. Challenged with lowering costs while maximizing the value from its existing mixed network, Palm Beach County needed a comprehensive, cross-platform solution to manage its distributed IT environment. Novell's identity management solution is helping the county improve security, while providing significant cost savings at the same time. Novell has also helped the county streamline desktop management, including patching, reducing IT travel time by 75 percent and helpdesk administration time by 90 percent.
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